EcomChief.com sells digital products and services (ready-made online businesses such as Shopify stores, Amazon affiliate sites, and digital agencies). No physical products are shipped.
All orders are delivered digitally via:
Email delivery of handover details and instructions, and/or
Shopify collaborator access + store ownership transfer, and/or
Access credentials, files, and assets required for the business handover.
Typical delivery time is 24–72 hours after purchase (unless stated otherwise on the product page).
Delivery may take longer if we are waiting on required details from the customer (see below).
To complete delivery/transfer, the customer may be required to provide:
Shopify store URL (or accept collaborator access request)
Shopify transfer email / account details
Domain access (if domain transfer is included)
Any requested branding details (logo, brand name confirmation, etc.)
Delays in providing the above details will delay delivery.
Proof of delivery may include:
Email confirmation of handover completion
Shopify collaborator invite acceptance
Store access granted / store transfer completed
Screenshots of completed store setup (products, collections, pages, etc.)
Because this is digital delivery, there are no shipping fees and no shipping carriers.
If you have not received your delivery email within the expected timeframe, contact us at:
support@ecomchief.com
